Shipping policy

At fanjeseytic, we are committed to delivering your orders with reliability and efficiency. Below is our shipping policy to ensure clarity of the process.

1. Order Processing Time:

- Orders are processed within 1-3 business days after payment confirmation.

- Processing times may vary during peak seasons and holidays.

2. Accurate Address:

- Customers are required to provide a complete and accurate shipping address, including postal code, during checkout.

- Inaccurate or incomplete addresses may result in delayed delivery or failed shipments.

3. Shipping Fees:

- Applicable shipping fees will be displayed during checkout.

- Some orders may qualify for free shipping, subject to terms and conditions.

4. Shipping Destinations:

- Customers can select available shipping regions during checkout.

- We strive to expand our shipping areas to meet customer needs.

5. Delivery Time:

- Delivery times may vary depending on shipping destination, selected shipping method, and other factors.

- External factors such as weather, pandemics, customs clearance delays, and remote location access may affect delivery timelines.

6. Customs and Duties:

- Orders shipped internationally may be subject to customs and duty fees.

- Customers are responsible for paying any applicable fees upon delivery.

7. Tracking Information:

- You will receive tracking details for your shipment upon dispatch.

- Tracking records help you monitor delivery progress in real-time.

8. Shipping Carriers:

- We partner with reliable shipping carriers to ensure timely delivery.

- Carrier options may vary based on your region and selected shipping method.

9. Failed Deliveries:

- If delivery attempts fail due to unavailability or incorrect address, the package may be returned to us.

- In such cases, additional shipping charges may apply for re-shipment.

10. Remote Areas:

- Deliveries to remote or inaccessible areas may require additional transit time.

- Extra fees may apply for certain remote locations.

11. Pre-Order Shipments:

- Items purchased via pre-order will be shipped once they become available.

- Specific timelines for pre-order items will be indicated during checkout, if applicable.

12. Lost or Stolen Packages:

- fanjeseytic is not responsible for lost or stolen packages after delivery confirmation.

- Customers are encouraged to provide secure delivery locations and monitor tracking updates promptly.

13. Delayed Deliveries:

- Delivery delays may occur due to unforeseen circumstances such as adverse weather or logistical challenges.

- You are encouraged to contact us for assistance if your order does not arrive within the estimated delivery time.

14. Canceling Shipments:

- Once orders are processed or shipped, cancellation may not be possible.

- Contact regarding cancellations or changes urgently.

15. Change of Address:

- Address changes cannot be made after your order has been processed.

- Ensure your shipping address is correct during checkout.

16. Package Returns:

- Packages returned due to incorrect address or failed delivery attempts will incur return shipping charges.

- Reshipment fees will be applicable and payable by the customer.

17. Customer Service Assistance:

- If you have questions or concerns about your shipment, feel free to reach out to us.

- Contact us via email at for assistance.